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    NC3 Digital Badges

    Apple Certified Support Professional

    Objective:

    Earning the Apple Certified Support Professional certification demonstrates knowledge and skills needed to help support Apple devices in your organization. This course builds upon core knowledge to introduce topics like mobile device management, device setup, device profiles, and more.

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    Apple Certified Support Professional

    Description

    Objective:

    Earning the Apple Certified Support Professional certification demonstrates knowledge and skills needed to help support Apple devices in your organization. This course builds upon core knowledge to introduce topics like mobile device management, device setup, device profiles, and more.

    Competencies

    • Identify, configure, and troubleshoot Mobile Device Management (MDM) systems on Apple devices for organizational compliance
    • Distinguish between Managed and personal Apple Accounts while implementing data privacy protocols and configuring iCloud services
    • Execute device setup, backup, and restore procedures while resolving recovery issues across Apple platforms
    • Administer user accounts, authentication methods, and accessibility features to support diverse user requirements
    • Diagnose network connectivity issues while implementing Wi-Fi security best practices and privacy protection
    • Implement privacy controls and security settings across Apple devices and macOS system protection measures
    • Maintain software updates and application management while facilitating content sharing and optimizing system performance
    • Analyze system diagnostics using monitoring utilities to resolve hardware and software issues on Apple devices

    Applicable Skills

    MDM (Mobile Device Management) Account Management Device Setup Backup & Restore Authentication Accessibility Network Configuration Wi-Fi Troubleshooting Privacy Controls Security Management Software Updates AirDrop Storage Management System Diagnostics Activity Monitor

    Refrigeration Fundamentals and Procedures

    Objective:

    Students will learn about the fundamentals and procedures of the transportation refrigeration industry. In this certification, students will be able to diagnose several operating procedures for the Thermo King Single Temp Precedent unit such as the difference between heat, temperature and latent heat, refrigerant flow throughout the unit, system operations, and service tools and procedures. There will be hands-on labs for the students to practice what they learned.

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    Refrigeration Fundamentals and Procedures

    Description

    Objective:

    Students will learn about the fundamentals and procedures of the transportation refrigeration industry. In this certification, students will be able to diagnose several operating procedures for the Thermo King Single Temp Precedent unit such as the difference between heat, temperature and latent heat, refrigerant flow throughout the unit, system operations, and service tools and procedures. There will be hands-on labs for the students to practice what they learned.

    Competencies

    • Describe the scope and purpose of the Transport Refrigeration Industry
    • Describe the operating modes of a Thermo King Single Temperature trailer unit
    • Describe the operation of the four main components of a refrigeration system
    • Describe refrigerant flow and component interaction specific to a transport refrigeration single temperature trailer unit
    • Describe and use refrigeration equipment and procedures
    • Demonstrate the proper service procedures of a refrigerant level check, low side pump down, refrigerant recovery, evacuation and charging of a transport refrigeration single temperature trailer
    • Demonstrate service valve operation
    • Demonstrate gauge manifold installation & removal procedures
    • Describe how the different types of heat and heat transfer affect transport refrigeration
    • Describe the effect of pressure/temperature relationships in refrigeration systems
    • Describe the function of the four-component refrigeration system

    Applicable Skills

    Transport Refrigeration Operating systems Refrigerant flows and diagnostics Service tools and techniques Single Temperature Unit Low side pump down Refrigerant recovery Service Valve Operation

    Unit Navigation & Preventative Maintenance

    Objective:

    Students will learn about transport refrigeration unit navigation and preventative maintenance. In this certification, students will be able to navigate the SR4 refrigeration control interface and read alarms codes, be able to perform preventative maintenance procedures to ensure optimal performance, and know the importance of maintenance procedures. There will also be hands-on labs for the students to demonstrate their knowledge.

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    Unit Navigation & Preventative Maintenance

    Description

    Objective:

    Students will learn about transport refrigeration unit navigation and preventative maintenance. In this certification, students will be able to navigate the SR4 refrigeration control interface and read alarms codes, be able to perform preventative maintenance procedures to ensure optimal performance, and know the importance of maintenance procedures. There will also be hands-on labs for the students to demonstrate their knowledge.

    Competencies

    • Demonstrate navigation to the three (3) different menu levels
    • Describe the differences between the different test modes
    • Demonstrate a unit Pretrip
    • Demonstrate how to record engine hours, alarms and set points (unit information)
    • Describe interior and exterior trailer and unit inspection procedures
    • Demonstrate how to inspect and clean an evaporator coil
    • Demonstrate inspection of door latches and hinges on a Thermo King Precedent unit
    • Describe how to pressure check the coolant system and check coolant freeze points
    • Describe the proper use of a Krikit Gauge and an Ultrasonic Tension Tool
    • Demonstrate how to Inspect battery cables and perform a battery load test
    • Demonstrate how to check for fluid levels such as oil, fuel and refrigerant
    • Describe a Yanmar Valve Adjustment
    • Demonstrate how to inspect compressor oil level and condition
    • Demonstrate how to check temperature differential
    • Demonstrate fuel system inspection and maintenance
    • Demonstrate how to check and replace oil, fuel and air filters
    • Demonstrate how to inspect and clean microchannel coils

    Applicable Skills

    HMI Navigation SR-4 operation Service test Output Test Check alarms Exterior trailer inspection Yanmar Valve Adjustment Fuel system inspection Krikit Gauge Temperature differential

    Tormach 24R Router

    Objective:

    This certification offers an educational opportunity that can be utilized in commercial applications and is stackable with any CNC program. It builds on the fundamentals taught in the xsTech program. It is designed to help students obtain certification to start their career with local unions and employers in the commercial machining industry. By building a local partnership between industry partners and participating schools, the program provides a win-win situation for both parties. The program focuses on understanding product how-to literature, maintenance, and general knowledge of the machine. Certification by Tormach standards is provided to students on how to properly program and upkeep the machine. This enables students to gain valuable hands-on experience in the commercial machining industry and prepares them for future employment opportunities. Overall, the certification program provides students with a comprehensive understanding of commercial machining practices and standards. It helps them develop the necessary skills to start their career in the industry while providing a win-win situation for local schools and industry partners.

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    Tormach 24R Router

    Description

    Objective:

    This certification offers an educational opportunity that can be utilized in commercial applications and is stackable with any CNC program. It builds on the fundamentals taught in the xsTech program. It is designed to help students obtain certification to start their career with local unions and employers in the commercial machining industry. By building a local partnership between industry partners and participating schools, the program provides a win-win situation for both parties. The program focuses on understanding product how-to literature, maintenance, and general knowledge of the machine. Certification by Tormach standards is provided to students on how to properly program and upkeep the machine. This enables students to gain valuable hands-on experience in the commercial machining industry and prepares them for future employment opportunities. Overall, the certification program provides students with a comprehensive understanding of commercial machining practices and standards. It helps them develop the necessary skills to start their career in the industry while providing a win-win situation for local schools and industry partners.

    Competencies

    • Safety
    • Machine Setup
    • PathPilot®
    • Material Setup
    • Tool Setup
    • Machine Operation
    • CAD/CAM
    • Maintenance

    Applicable Skills

    Mathematical Skills CAD/CAM Software Set-up Program Operate Tool Holding Problem Solving Written and Oral Communication PathPilot® Safety Programming Maintenance

    Tormach CNC Fundamentals

    Objective:

    This certification offers an educational opportunity that can be utilized in commercial applications and is stackable with any CNC program. It is designed to help students obtain certification to start their career with local unions and employers in the commercial machining industry. By building a local partnership between industry partners and participating schools, the program provides a win-win situation for both parties. The program focuses on understanding product how-to literature, maintenance, and general knowledge of the machine. Certification by Tormach standards is provided to students on how to properly program and upkeep the machine. This enables students to gain valuable hands-on experience in the commercial machining industry and prepares them for future employment opportunities. Overall, the certification program provides students with a comprehensive understanding of commercial machining practices and standards. It helps them develop the necessary skills to start their career in the industry while providing a win-win situation for local schools and industry partners.

    See Details

    Tormach CNC Fundamentals

    Description

    Objective:

    This certification offers an educational opportunity that can be utilized in commercial applications and is stackable with any CNC program. It is designed to help students obtain certification to start their career with local unions and employers in the commercial machining industry. By building a local partnership between industry partners and participating schools, the program provides a win-win situation for both parties. The program focuses on understanding product how-to literature, maintenance, and general knowledge of the machine. Certification by Tormach standards is provided to students on how to properly program and upkeep the machine. This enables students to gain valuable hands-on experience in the commercial machining industry and prepares them for future employment opportunities. Overall, the certification program provides students with a comprehensive understanding of commercial machining practices and standards. It helps them develop the necessary skills to start their career in the industry while providing a win-win situation for local schools and industry partners.

    Competencies

    • What is CNC?
    • Safety
    • Machine Setup
    • PathPilot®
    • Material Setup
    • Tool Setup
    • Measurement
    • Machine Operation
    • Speeds & Feeds
    • G & M Codes
    • CAM
    • Maintenance

    Applicable Skills

    Mathematical Skills CAD/CAM Software Set-up Program Operate Tool Holding Problem Solving Written and Oral Communication PathPilot® Safety Programming

    Tormach Metal Milling

    Objective:

    The certification program offers an educational opportunity that can be utilized in commercial applications and is stackable with any CNC program. It builds on the fundamentals taught in the CNC Fundamentals course and adds on knowledge on how to machine with metal in addition to wood. It is designed to help students obtain certification to start their career with local unions and employers in the commercial machining industry. By building a local partnership between industry partners and participating schools, the program provides a win-win situation for both parties. The program focuses on understanding product how-to literature, maintenance, and general knowledge of the machine. Certification by Tormach standards is provided to students on how to properly program and upkeep the machine. This enables students to gain valuable hands-on experience in the commercial machining industry and prepares them for future employment opportunities. Overall, the certification program provides students with a comprehensive understanding of commercial machining practices and standards. It helps them develop the necessary skills to start their career in the industry while providing a win-win situation for local schools and industry partners.

    See Details

    Tormach Metal Milling

    Description

    Objective:

    The certification program offers an educational opportunity that can be utilized in commercial applications and is stackable with any CNC program. It builds on the fundamentals taught in the CNC Fundamentals course and adds on knowledge on how to machine with metal in addition to wood. It is designed to help students obtain certification to start their career with local unions and employers in the commercial machining industry. By building a local partnership between industry partners and participating schools, the program provides a win-win situation for both parties. The program focuses on understanding product how-to literature, maintenance, and general knowledge of the machine. Certification by Tormach standards is provided to students on how to properly program and upkeep the machine. This enables students to gain valuable hands-on experience in the commercial machining industry and prepares them for future employment opportunities. Overall, the certification program provides students with a comprehensive understanding of commercial machining practices and standards. It helps them develop the necessary skills to start their career in the industry while providing a win-win situation for local schools and industry partners.

    Competencies

    • Safety
    • Machine Setup
    • PathPilot®
    • Tooling & Tooling Setup
    • Speeds & Feeds
    • Machining Metal

    Applicable Skills

    Mathematical Skills CAD/CAM Software Set-up Program Operate Tool Holding Problem Solving Written and Oral Communication PathPilot® Safety Programming Maintenance

    BAS I-1: Intro to HVAC Systems, Building Control

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

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    BAS I-1: Intro to HVAC Systems, Building Control

    Description

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    Competencies

    • Determine the need for an air system.
    • Explain the parts of an air flow loop.
    • Identify some common air types of air systems.
    • Identify the equipment used in air flow systems.
    • Discuss typical VAV box operation.
    • Discuss some typical VAV box applications.
    • Describe a Building Automation System (BAS).
    • Discuss the levels of control in a building automation systems.
    • Describe how these levels relate to equipment in your building.

    Applicable Skills

    Construction Building Retrofit System Repair HVAC System Installation Building Management

    BAS I-2: Automation, Spaces, Equipment, Security

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    See Details

    BAS I-2: Automation, Spaces, Equipment, Security

    Description

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    Competencies

    • Navigate within the Tracer Synchrony system.
    • Define Spaces and Equipment.
    • Perform Administrator duties within Tracer Synchrony.
    • Explain the different Roles.

    Applicable Skills

    Construction Building Retrofit System Repair HVAC System Installation Building Management

    BAS I-3: Set Points, Scheduling, Area & VAS, Points

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    See Details

    BAS I-3: Set Points, Scheduling, Area & VAS, Points

    Description

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    Competencies

    • Apply the sequence of operation.
    • Define the operating modes of a Trane BAS system.
    • Modify and use the different types of schedules within Tracer Synchrony.
    • Explain how points are used in Tracer Synchrony.
    • Override and Generate alarms on a point within Tracer Synchrony.
    • Explain the difference between in service and out of service.
    • Explain the benefits and how Area application works within Tracer Synchrony.
    • Adjust an Area setpoint.
    • Explain the benefits and how VAS application works within Tracer Synchrony.

    Applicable Skills

    Construction Building Retrofit System Repair HVAC System Installation Building Management

    BAS I-4: Chiller Plant Control, Alarms, Events

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    See Details

    BAS I-4: Chiller Plant Control, Alarms, Events

    Description

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    Competencies

    • Create, View, Export, and Delete a data log.
    • Explain the different types of reports available.
    • Schedule, View, and Export reports.
    • Explain the importance of backups.
    • Create, Export, Restore a backup.

    Applicable Skills

    Construction Building Retrofit System Repair HVAC System Installation Building Management

    BAS I-5: Data Logs, Reports, Backup

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    See Details

    BAS I-5: Data Logs, Reports, Backup

    Description

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    Competencies

    • Monitor and control building mechanical systems.
    • Respond to alarm conditions.
    • Create custom alarms.
    • Generate reports and data logs.
    • Create custom time-of-day schedules.
    • Learn how time-of-day, area and variable air system applications work together tto control your air side systems.
    • Respond to hot and cold calls.
    • Utilize contract documentation to identify control component locations.

    Applicable Skills

    Construction Building Retrofit System Repair HVAC System Installation Building Management

    SC+ BAS I-1: Intro to HVAC Systems, Building Control 2023

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    See Details

    SC+ BAS I-1: Intro to HVAC Systems, Building Control 2023

    Description

    Objective:

    Buildings today require smarter and better technology. Controls technology provides the platform for the next generation of data-driven, technology-enabled services that are helping to create high performance buildings with reduced costs, better indoor environments and smaller environmental footprints. Building Automation Systems provides students with the basic knowledge and skills needed to perform common building automation operating tasks effectively and efficiently. This certificate is recognized by Trane.

    Competencies

    • Monitor and control building mechanical systems.
    • Respond to alarm conditions.
    • Create custom alarms.
    • Generate reports and data logs.
    • Create custom time-of-day schedules.
    • Learn how time-of-day, area and variable air system applications work together tto control your air side systems.
    • Respond to hot and cold calls.
    • Utilize contract documentation to identify control component locations.

    Applicable Skills

    Construction Building Retrofit System Repair HVAC System Installation Building Management
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