ShopKey Pro & SureTrack Advanced Level 2 Certification Badge Details


This is the second certification course in a series of two. This certification is focused on the advanced ShopKey Pro features, such as in-depth service manual information, SureTrack, Tips, and the Quote and Estimator functions.

TheShopKey Pro Service & Repair Certification (Level 1) is a prerequisite (must be passed first) before you can take theShopKey Pro & SureTrack AdvancedCertification(Level 2) course.

Since this is Level 2, detailed slides of how to select a vehicle and perform basicShopKey Pro navigation and searches will not be provided. Instead, only advanced navigation and features are shown.


  • Explain how to use SureTrack data within the 1Search module
  • Access SureTrack and apply data to a diagnostic situation
  • List the advanced types of information found in the Service Manual Module
  • Access historical ShopKey tips embedded with the service information, and create new tips through SureTrack
  • Create estimates including parts, labor, maintenance items, and required fluids
  • Prepare and save a finalized repair quote for a customer


Auto Collision Repair & Refinishing   Automotive Matinenance Technology   Automotive Repair   Fleet Maintenance   Light Equipment   Racing   Small Engine